Fargo, N.D. (June 24, 2025) Noridian Healthcare Solutions, LLC (Noridian), a leader in developing solutions for healthcare programs, is proud to announce the promotion of Jeremiah McKay to Director of Continuous Improvement and Quality. McKay will be responsible for developing, implementing and overseeing strategies that enhance organizational efficiency and ensure the highest quality standards.
This newly created role reinforces Noridian’s commitment to continuous improvement for both internal and external customers — realizing efficiencies and process improvements that ultimately serve healthcare providers and their patients.

“Quality isn’t a department, it is a mindset,” says Kara Benedict, Vice President of Compliance, Quality and Internal Audit. “Quality is about intentional design, continual improvement and shared accountability. High performing organizations, like Noridian, are continually reassessing themselves and adjusting how they operate. And here we have a perfect candidate to lead this, a demonstrated strategic thinker with a deep understanding of continuous improvement methodologies and quality management principles. He has successfully led efforts for rapid transformational change and operational excellence to better serve our customers.”
McKay brings more than ten years of experience driving enterprise-wide transformation across regulated and complex environments. His experience includes aligning operational strategy with corporate goals through Lean Six Sigma methodologies, high-impact team leadership and data-driven decision-making.
“Noridian is a special company with an important mission of enabling care and elevating operations,” says McKay. “Over the past ten years, I’ve had the privilege to grow with this organization. We have an incredible and skilled team and a deep passion for helping others. I’m honored and excited to lead our quality and improvement efforts into the future.”
McKay has a Lean Six Sigma Black Belt and a bachelor’s degree from North Dakota State University in Industrial Engineering and Management.
To learn more about our services for the state market and for current career opportunities, please visit www.noridian.com.